Check-in: 2:00 PM
Check-out: 12:30 PMRules
Registration and Arrival
Check-in Times and Process
- Cabins/Suites/Lodges – 3 pm – 7 pm (off-season) and 8 pm peak season.
- RV and Tent sites – 2 pm – 7 pm (off-season) and 8 pm peak season.
- Once you arrive on-site proceed up the driveway to the Base Lodge Lower Lot for RV’s and tow behind trailers and the Base Lodge Upper Lot for other vehicles.
- The Guest Services door is located on the ski hill side of the building.
- Stop at the waiver station to the right just inside the door before getting in line.
- When you get to the counter please have your driver’s license, credit card, license plate number(s), and list of lodging guests ready.
- To pick up wristbands please have guest records and waivers completed for each participant.
- At this time, you will receive your welcome packet with resort guest rules/information, a map of the resort, and your site location and activity information.
- Early check-ins are not guaranteed. Guests may arrive early, pick up wristbands, and participate in activities. If your cabin/lodge/suite or site is ready early, we can let you check in early.
- GUESTS SHOULD DO A “SELF CHECK” PRIOR TO ARRIVING (CONTACT, TEMPERATURE, FEVER, POSITIVE PRIOR TO ARRIVING (CONTACT, TEMPERATURE, FEVER, POSITIVE TEST, ETC.)
- While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement.
Late Check-In
- Guests needing a late check-in please call guest services (218) 626-3797 by 6 pm on the day of check-in to make arrangements.
Check-out Times and Process
- Cabins/Suites/Lodges – by 11 am
- RV and Tent sites – by 12:30 pm
- To check-out stop at Guest Services between 8 – 11 am. Turn in the key if applicable.
- We will check your reservation for any outstanding balances and settle those and check you out.
- The Guest Services door is located on the ski hillside of the Base Lodge.
- Guests that need an early check-out please leave the key (if applicable) in the drop box located at the Base Lodge.
Quiet Hours
- Quiet Hours 10:00 pm – 7:00 am
Smoking Policy
- Smoking is not permitted in or around any of the resort buildings/cabins.
Tent/Sunshade add-ons
- 1 easy up/sunshade per RV site (Not allowed at cabins, lodges, or tent sites)
- $40 per night to add a tent to an RV site. Limit 1. Not allowed at cabins.
Dress Code
- Shirts, pants, and shoes required in Base Lodge and Trophy Lodge.
Safety Policy
- No firearms or fireworks allowed.
- Drones prohibited.
- Outside firewood must be certified or purchased within 10 miles of the resort and declared with a receipt at check-in.
- Outside Alcohol must be kept at your site/cabin.
Damage Deposits
- Guests need to provide a credit card at check-in for damages and incidentals.
- Guests are responsible for all unit/site/equipment repair or replacement costs.
Other Fees
- A surcharge of 3% on credit card transactions will be charged on all reservations.
- This is no greater than our cost.
- A Processing Fee between $.99 and $4.99 will be charged on all accommodations and rentals.
Pet Policy
B.A.R.K. Rules for Pets
- B Bag your pet’s waste.
- A Attach a leash. Even at your site.
- R Respect wildlife, other guests, and the resort property.
- K Know where can and can go with your pet.
- Our cabins, suites, and lodges are Not pet-friendly.
- Pets are not allowed in the Waterpark and beach or bars & restaurants.
- Our RV and Tent sites are pet-friendly.
- Pets are also allowed on trails and courses, except during Bowfest.
- Pets are allowed in canoes, pontoons, and fishing boats with a lifejacket (we do not provide those).
Parking
- Each site/cabin/suite has 1 designated parking space.
- Resort fees cover up to two overnight vehicles, excluding Bowfest. Parking permits are picked up at guest services.
- Extra vehicle overnight parking is available in one of our parking lots.
- Additional parking permits are available at guest services and additional fees may apply.
- There is no parking on any of the resort roads, or in sites/cabins you have not rented.Cancellation Policy
MODERATE
If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.
